Privacy Policy

1. Information We Collect

1.1. Personal Information: When you purchase tickets or make a reservation, we may collect personal information such as your name, email address, phone number, and payment details. If you contact us via email or through a contact form, we may collect your name, email address, and the content of your message.

1.2. Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

2.1. To Process Transactions: We use your personal information to process your ticket purchases and reservations, including payment processing and sending you confirmation emails.

2.2. To Improve Our Services: We use non-personal information to analyze website traffic and improve our services and user experience.

2.3. To Communicate with You: We may use your contact information to send you updates about your order, respond to inquiries, and send promotional offers if you have opted in to receive such communications.

3. Sharing Your Information

3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

3.2. Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners as part of the transaction.

4. Cookies and Tracking Technologies

4.1. Cookies: We use cookies to enhance your experience on our website. Cookies are small files that are stored on your device and help us understand how you use our site.

4.2. Managing Cookies: You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

5.1. Protection Measures: We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5.2. No Guarantee: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

6.1. Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate.

6.2. Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations we may have to retain the data.

6.3. Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.

7. Changes to This Policy

7.1. Updates: We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

8.1. Reach out: If you have any questions about this Privacy Policy or our data practices, please contact us at info@osakitchenbar.com or +41 22 508 03 94. Full contact details of the company as registered in the commercial register: MF GESTION, Carr de Rive 1, 1207 Geneva.